Our 5 top tips to building a customer engagement plan online

Customers are astute and well-rehearsed on researching and seeking information, solutions and value beyond the product in the minimum number of clicks online. In our increasingly hectic world where the fast demand for information is expected, time is of the essence where your customer is looking for answers in one or maybe two clicks. Think about a time where you have been searching online for a product, solution or information - how long were you willing to keep keep clicking to find the right solution? 

In this guide, we look at how putting yourself in the shoes of your customer and mapping their decision making and buying journey is critical to strengthening your customer engagement and standing out from the rest through providing fast solutions, messages that inspire and value beyond the product.

RED THREAD STRATEGIES

BUILDING LONG-LASTING CAPABILITIES FOR BUSINESS AND PERSONAL GROWTH

Commercial Capability Building

We help individuals, teams and organisations achieve sustainable growth through building long-lasting sales & marketing capabilities that live beyond our interventions.  

Team Building and Coaching

We help you and your team align on your strategic priorities and goals, building the right mindset, behaviours and  a culture of accountability where everyone owns the plan. 

Personal Development Coaching

We help individuals gain clarity on their goals to achieve their potential. Coaching specialisms - Leadership, strategy and planning, career, confidence, resilience and work-life balance. 

WHO ARE WE?

Training and coaching experts helping you achieve sustainable personal and business growth

We are a boutique training and coaching organisation with experts based in Surrey with over 25 years experience in sales & marketing leadership, coaching and capability building. We're here to help businesses, teams and individuals achieve their potential.   

Our red thread strategy approach links every workshop, training intervention, 1:1 personal coaching and change programme with your priority goals to unlock and embed the critical capabilities required for transformational change.  

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